Job Description
About the role
Field Claims Specialist, Property – join our growing Property Claims Field team in Mississauga and Ajax offices.
Responsibilities
- Conduct on‑site inspections and investigate large and complex commercial lines and personal lines claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties.
- Handle field tasks on behalf of telephone adjusters.
- Provide a superior quality of customer service to external and internal customers.
- Analyze the information gathered, interpret insurance policy wording, determine coverage, assess damage.
- Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims while managing costs efficiently and effectively.
- Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the c...