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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Engage with customers/stakeholders to understand their situation and negotiate payment arrangements.
- Collect payments on-site or guide customers through payment options.
- Deliver notices and demand letters as required.
- Maintain accurate records of visits, interactions, and outcomes.
- Report any escalations, risks, or potential fraud to the collections team.
- Coordinate with internal departments to resolve account issues.
- Ensure compliance with all legal and company guidelines in debt collection activities.
Job Requirements
- Bachelor’s degree of any related courses.
- 0 to 2 years of experience in collections, fieldwork, or customer-facing roles
- Strong negotiation and communication skills.
- Ability to work independently and manage time effectively.
- Trustworthy, assertive, and able to handle difficult conversations with professionalism.
- Valid ...