Job Description
Home and business visits of clients
Reports to Collection Manager or Collection Supervisor’s business status, whereabouts and neighborhood feedback of clients
Serve demand letters, notices, and other legal documents as required
Negotiate and persuade clients
Utilize various means and resources of skip tracing to locate clients.
Encourage clients to use online payment instead of cash collection
Pick up postdated checks and ensure that the checks have no erasures or overwriting.
Escalate daily activities to Head Office
Assist in the service of summons and coordinate with legal representatives when necessary
Monitor due dates and follow up on overdue accounts to ensure timely collection
Submit daily and weekly activity reports to Head Office
Safeguard all collected payments and documents, ensuring proper turnover and acknowledgment
Perform other tasks that may be assigned by management from time to time
Reports to Collection Manager or Collection Supervisor’s business status, whereabouts and neighborhood feedback of clients
Serve demand letters, notices, and other legal documents as required
Negotiate and persuade clients
Utilize various means and resources of skip tracing to locate clients.
Encourage clients to use online payment instead of cash collection
Pick up postdated checks and ensure that the checks have no erasures or overwriting.
Escalate daily activities to Head Office
Assist in the service of summons and coordinate with legal representatives when necessary
Monitor due dates and follow up on overdue accounts to ensure timely collection
Submit daily and weekly activity reports to Head Office
Safeguard all collected payments and documents, ensuring proper turnover and acknowledgment
Perform other tasks that may be assigned by management from time to time