Job Description
Job Description Job Description
Hours: Monday-Friday, 9am-6pm
Location: Memphis, TN
Pay Rate: $35/hour
Duration: Open-ended contract
Job Summary:
Supermicro is seeking a Field Engineer who will be responsible for fieldwork at customer sites to resolve and repair server systems. The Field Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to support our Global Service network and help build a world-class Field Engineering organization.
Essential Duties and Responsibilities:
- On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
- Drive customer satisfaction through service excellence by leading preventive main...