Job Description
Field Engineer – North
Location: Scotland
As part of our UK Field Engineer team, the Field Engineer is responsible for providing quality technical support and customer service to all colleagues within the organisation. This includes frequent communication with manufacturers, third-party contacts, members of the wider IT Department, and store-based colleagues.
The primary focus of the Field Engineer is to support all UK stores and support functions. You will primarily work in the field troubleshooting software/hardware issues, performing break/fix tasks, move-add-change tasks, and receiving and resolving tickets in the ITSM platform. A customer-centric approach coupled with attention to detail and organisation skills will be highly valuable at every level of this position.
As a leading name in automotive retail, we’re dedicated to providing an incredible experience for our customers, both online and across our dealerships. We’re lo...