Job Description
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Lightspeed is seeking a customer service‑oriented individual based in Leeds to provide on‑site service and technical assistance for our Point of Sale products. This role will require travel and ownership of projects; you will represent Lightspeed in the UK, helping promote the product and grow our customer base through exceptional service.
What You’ll Be Doing
- Project manage rollouts of multiple locations across regions
- Provide key insights and support for our Strategic/Enterprise customers
- Travel to customers’ locations to help with implementation and provide technical support
- Plan and organize training sessions with business owners, management team and staff
- Provide support and timely training to Lightspeed Partners when needed
- Guide customers through their setup, implementations and integrations, follow up with key customers
- Install and troubleshoot net...