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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
About the Role
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The Operations Executive / Sr. Operations Executive will be responsible for ensuring service quality, technician capability, material readiness, and compliance through hands-on supervision, audits, and performance monitoring across assigned service areas. The incumbent will report to the AOM/OM/ABM/BM. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders Job Responsibilities:
A. Core Operations
Ensure availability of trained & certified technicians as per guidelines. Coach technicians to improve service quality, retention, and SOP compliance. Conduct daily stand-up meetings; communicate safety & job-specific instructions. Ensure availability of tools, materials, and proper stock management as per SOP. Monitor SCP usage, troubleshoot issues, and provide refresher training. ...