Job Description
Job Title: Field Operations Scheduler
Type of Employment: Full-Time
Shift Schedule: Flexible Schedule (Availability during ET business hours, plus evenings/weekends as needed)
High-Level Summary
We are seeking an organized, proactive Field Operations Scheduler to drive the success of our mystery shopping programs across multiple markets. In this role, you will recruit and assign independent mystery shoppers, ensure on-time mission completion, and resolve scheduling hurdles. Unlike traditional scheduling, this is a pull scheduling role requiring active recruiting and telemarketing-style persistence to engage a distributed, on-demand field workforce.
About the Company
We are a leading provider of mystery shopping and customer experience research. Through a nationwide network of independent shoppers, we help brands gain critical insights into op...