Job Description
Description
:What You'll Be Doing
• Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
• Serves as a liaison between Arrow’s internal resources, vendor resources and customers.
• Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective processes.
• Resolves discrepancies with the customer prior to order entry.
• Enters sales orders into the Arrow system.
• Review backlog report to fulfill orders most effectively.
• Meets customer service agreements established in SOW
• Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims
What We Are Looking For
• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work ex...