Job Description
Job Description
- Instruct and guide distributors on the installation, repair, and maintenance of company instruments.
- Accompany distributors during product demonstrations at existing and potential customer sites to promote the company and brand.
- Execute a wide range of service activities efficiently and effectively, including installation, operator training, preventive maintenance, testing, inspection, troubleshooting, adjustments, calibration, alignment, and part replacement.
- Manage the service territory, including assigned equipment and parts inventory, to meet customer needs and contribute to service product sales and revenue goals.
- Ensure high customer satisfaction and improve service outcomes by delivering speedy, high-quality service.
- Act as a trusted advisor by understanding customer needs and providing appropriate solutions.
- Provide feedback to management regarding field performance anomalies and sugg...