Job Description
**In This Role, Your Responsibilities Will Be:**
+ Provide professional after‑sales service and support for Emerson Ovation control systems, with a primary focus on Ovation solutions
+ Perform first line maintenance, site installation, commissioning, upgrades, start-up and repair services at customer locations
+ Undertake and support hardware and software modification programmes to meet customer and operational requirements
+ Use intelligent field devices and system data to analyse performance and translate insights into practical customer recommendations
+ Deliver on‑site customer training on system operation, application, and service best practices
+ Support customers in resolving technical and application issues, including complex or persistent problems
+ Participate in an on‑call support rota as required to ensure continuity of service
+ Collaborate with sales and service colleagues by supporting product demonstrations, service proposals, and customer ...
+ Provide professional after‑sales service and support for Emerson Ovation control systems, with a primary focus on Ovation solutions
+ Perform first line maintenance, site installation, commissioning, upgrades, start-up and repair services at customer locations
+ Undertake and support hardware and software modification programmes to meet customer and operational requirements
+ Use intelligent field devices and system data to analyse performance and translate insights into practical customer recommendations
+ Deliver on‑site customer training on system operation, application, and service best practices
+ Support customers in resolving technical and application issues, including complex or persistent problems
+ Participate in an on‑call support rota as required to ensure continuity of service
+ Collaborate with sales and service colleagues by supporting product demonstrations, service proposals, and customer ...