Job Description
Your mission
We are seeking a highly motivated Field Service Engineer to join our team, where you will have the exciting opportunity to work with cutting-edge Scienion and Cellenion technology for various applications, including microarrays, biosensors, microneedling, and single-cell dispensing, amongst other innovative applications. This is a field based position, with extensive travel in the UK and Ireland but be able to support in other regions when required.
Your responsibilities
In this exciting position, you will be the technical interface between our customers and our internal development team. You will ensure that our innovative life science systems are used optimally and continuously improved.
- Technical problem solving: You will analyze, identify, and resolve malfunctions in applications and systems.
- Second- and third-level support: You will assist our customers with complex technical issues.
- Error analysis & optimization: Y...