Job Description
Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Field Services Engineer for Oporto/ North area, preferably.
Main Responsibilities:
- Provide instrument service and support mostly in structural equipment for operating room, ICU and emergency rooms, as well as anesthesia ventilators and ICU ventilators.
- Including installation, preventive maintenance interventions, equipment failure diagnostics and repair, interventions quotations, initial operator training and security modification and upgrade.
- Manage workflow, client interfacing and company requirements and procedures providing the best customer experience, and proper incident reporting.
- Escalate support needs to manufacturers.
- Answer to client requests – Providing part number, quotations, and other technical support.
- Work...