💼 Full-Time Position

Field Service Engineer

🏢
Gijima Holdings
📍 potchefstroom, potchefstroom, South-Africa
📍
Location
potchefstroom, South-Africa
📅
Posted
June 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

FORMAL EDUCATION:
  • Grade 12
  • IT Diploma / Degree will be advantageous
EXPERIENCE:
  • 4-7 years experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements
TECHNICAL / LEGAL CERTIFICATION:
  • IT Diploma/certificate
  • CompTIA A+
  • CompTIA N+
  • Relevant OEM certifications (HP, Dell, Lenovo,)
  • ITIL v3 Foundation Certification (advantageous)
  • MCSE (Advantageous)
Key Performance Areas:
  • End user support - Resolve logged incidents as per client contract
  • Deliver customer service - Communicate, dress, and display positive attitude
  • Quality incident resolution - Ensure incident is resolved on first contact within SLA
  • Compliance to pending rules - Ensure compliance to pending ru...