Job Description
As a Field Service Engineer – UPS (Data Center Segment), you will play a key role in delivering high‑quality service, technical expertise, and customer support for Delta’s Uninterruptible Power Supply (UPS) and related DCS (Data Center Solutions) products. This role involves both hands‑on technical work and knowledge leadership — developing deep expertise, sharing best practices across EMEA, supporting customers with complex issues, and contributing to continual product and service improvements.
Key Responsibilities
- Perform on‑site diagnostics, troubleshooting, repair, and maintenance of Delta UPS and data‑center power products.
- Lead complex service activities including Level 2–Level 5 commissioning, system start‑ups, performance testing, and verification of correct installations.
- Provide escalated technical support for critical customer incidents.
- Conduct root‑cause analysis and feed insights back...