Job Description
Role Overview
As a Field Service Engineer, you will play a critical role in supporting customers through on-site technical service activities, including installation, implementation, maintenance, and repair of chromatography and spectroscopy systems. You will work with a variety of hardware, software, and networking solutions, ensuring optimal system performance and high customer satisfaction.
Key Responsibilities- Provide on-site support to customers, including installation, configuration, maintenance, and repair of company and multi‑vendor systems.
- Install and optimize hardware, software, and network configurations at customer sites.
- Diagnose and resolve technical and performance‑related issues in analytical instruments.
- Perform preventive maintenance and corrective service activities.
- Advise customers on best practices for system use, maintenance, and configuration to improve performance and reliability. <...