Job Description
The Field Service Manager is responsible for operational execution of the Field Service organization to deliver best-in-class service to the customer base in the most efficient and cost-effective manner. This role drives team performance, ensuring alignment with corporate objectives while fostering a culture of accountability and excellence. The position requires strong leadership to coach and develop a high-performing team of Field Service Engineers, technicians and coordinators personnel, while building a robust internal network across sales organization.
This role promotes GEA's service offerings, co-leads service level agreements negotiations and establishes long-term partnerships with key customers. By combining strategic vision with hands-on leadership, this position strengthens customer relationships, drives revenue growth, and ensures sustainable business success. Also, this role integrates a regional vision by adopting data analytics for improving service and sus...