Job Description
Field Service Lead Engineer – UPW
Job Description
Provide SERVICE EXCELLENCE, general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, stock inventory, and installation of SWTS products
Act as VEOLIA point of contact for the customer.
Provide on-site interpretation of data and technical instruction
Provide Technical Sales and Account/Sales Manager with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
Provide communication to Product Support and Field Service regarding all program activities and problems through r...