Job Description
The Field Service Management Team Leader is responsible for leading a high-performing team of Associate Account Service Managers (AASMs) or Account Service Managers (ASMs) to deliver a service experience that is high quality, proactive, and low effort for Guardian’s clients.
This role goes beyond operational leadership by elevating how the team thinks, solves problems, and partners with clients—driving insight-led service delivery, continuous improvement, and strong execution against service commitments. The Team Leader enables this by coaching, developing, and empowering team members while leveraging data, feedback, and emerging tools to enhance outcomes.
**Leads and Develops a High-Performing Team**
+ Create a high-performing team through targeted coaching, feedback, and development planning
+ Set clear expectations and build critical thinking, accountability, and ownership across team members
+ Develop AASMs to operate with increased auto...
This role goes beyond operational leadership by elevating how the team thinks, solves problems, and partners with clients—driving insight-led service delivery, continuous improvement, and strong execution against service commitments. The Team Leader enables this by coaching, developing, and empowering team members while leveraging data, feedback, and emerging tools to enhance outcomes.
**Leads and Develops a High-Performing Team**
+ Create a high-performing team through targeted coaching, feedback, and development planning
+ Set clear expectations and build critical thinking, accountability, and ownership across team members
+ Develop AASMs to operate with increased auto...