Job Description
As the Field Service Manager , your mission is to oversee all aspects of service support for the field team. This includes operations & maintenance of covered equipment, product delivery, installation in line with customer agreements and expectations. To provide direction and co-ordination for on-site/field service leads and service personnel and to provide a customer interface to ultimately grow the service business. Communicates with Regional Service/Account Managers on issues or opportunities that may arise on equipment, personnel, sales, or other items that could have an impact on the account.
You will
- Represent Trillium at multiple Customer sites and manage all activities including Service sales, product delivery, installation, and service support in line with customer agreements and expectations
- Create an environment at customer sites and owned/leased warehouses, that is safe for employees and...