Job Description
Position Summary:
The Field Service Manager is responsible for leading and supporting the installation, servicing, and technical support of electro-pneumatic liquid filling equipment at customer locations. This role oversees field service operations, ensuring high-quality service delivery, effective troubleshooting, and strong customer relationships.
The Field Service Manager provides both hands-on technical expertise and leadership to the field service team, while driving continuous improvement, operational efficiency, and customer satisfaction. This position may also support internal manufacturing facilities with technical guidance as needed.
Key Responsibilities
+ Lead and manage field service operations, including installation, commissioning, and servicing of equipment at customer sites
+ Provide technical guidance and support for troubleshooting of new and legacy equipment (onsite, remote, and phone support)
+ Oversee scheduling, coo...
The Field Service Manager is responsible for leading and supporting the installation, servicing, and technical support of electro-pneumatic liquid filling equipment at customer locations. This role oversees field service operations, ensuring high-quality service delivery, effective troubleshooting, and strong customer relationships.
The Field Service Manager provides both hands-on technical expertise and leadership to the field service team, while driving continuous improvement, operational efficiency, and customer satisfaction. This position may also support internal manufacturing facilities with technical guidance as needed.
Key Responsibilities
+ Lead and manage field service operations, including installation, commissioning, and servicing of equipment at customer sites
+ Provide technical guidance and support for troubleshooting of new and legacy equipment (onsite, remote, and phone support)
+ Oversee scheduling, coo...