Job Description
Overview
Under general supervision, will perform a variety office services functions. Tasks may include m ail processing & distribution, c opy/scan/imaging/ fax, hospitality, reception and records , depending on customer needs,
Responsibilities
CUSTOMER SERVICE
+ Insures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
MAIL/PACKAGES/POUCHES
+ Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
+ Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
+ Package and process outgoing overnight items, i.e. Federal Express, UPS, etc...
Under general supervision, will perform a variety office services functions. Tasks may include m ail processing & distribution, c opy/scan/imaging/ fax, hospitality, reception and records , depending on customer needs,
Responsibilities
CUSTOMER SERVICE
+ Insures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
MAIL/PACKAGES/POUCHES
+ Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
+ Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
+ Package and process outgoing overnight items, i.e. Federal Express, UPS, etc...