Job Description
Position Purpose:
The Service Technician is required to support all Technical Service Functions in the Eastern Cape and bordering provinces. This will include but not be limited to fault-finding/troubleshooting & repairs on all company equipment. Maintaining strong customer relations is essential. High efficiency is required in call-out turnaround times and in completing technical assessments, services & repairs to improve customer satisfaction and maximize customer retention.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement list below is representative of the knowledge, skill, and/or ability required.
- Achieve sales targets through sales of spare parts, preventative maintenance contracts & assessment services.
- Plan country trips to outline areas for the purpose of conducting assessments, repairs, and attending to service-rela...