Job Description
Job Title: IT Field Service Technician II
Location: Columbia SC
Pay Rate: $17 $21/hour
Overview:
We are seeking a motivated and customer-focused IT Field Service Technician II to support a national home improvement retail client. This role is ideal for a self-starter who thrives in a fast-paced environment and is passionate about delivering high-quality technical support and exceptional customer service.
Key Responsibilities:
- Provide onsite technical support for IT equipment including POS systems, desktops, laptops, printers, thin clients, access points, servers, and network switches
- Troubleshoot and resolve hardware, software, and network-related issues within defined service levels
- Perform daily ticket documentation, updates, and closures...