Job Description
Job Overview
The service technician services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
Responsibilities
- Specializes in the servicing and repair of a core set of complex multi-functional devices (Photocopiers, Printers) based on regional needs.
- Manages territory, inventory and customer relationships.
- Achieves expected productivity levels associated with assigned workload and level of experience.
- Other duties as assigned by manager.
- Effectively executes all required territory management and call handling procedures.
- Maintains and manages own parts inventory with a degree of accuracy.
- Maintains productive professional relationships with all customers and company personnel.
- Performs a full range of service and repair service procedures including diagnostics, installati...