Job Description
Job Title: Field Service Technician / Field Technical SpecialistJob Description
We are seeking a highly motivated and results-driven Field Technical Specialist to join the operations team as a Field Service Technician. In this role, you support the Lead Technician with serviceability analysis and benchmarking, create clear and accurate technical service documentation, and help build and implement technical training and onboarding programs. You take direct ownership of on-site inspection, diagnosis, and repair of complex, difficult-to-diagnose vehicles, ensuring high uptime across your assigned area. You analyze issues, review service processes and equipment, identify performance gaps among technicians, and recommend corrective actions that improve overall service quality and reliability.
Responsibilities
+ Ensure vehicle uptime of 95% or better within your assigned area or zone by proactively managing service and repair activities.
+ Provide in-field technical a...
We are seeking a highly motivated and results-driven Field Technical Specialist to join the operations team as a Field Service Technician. In this role, you support the Lead Technician with serviceability analysis and benchmarking, create clear and accurate technical service documentation, and help build and implement technical training and onboarding programs. You take direct ownership of on-site inspection, diagnosis, and repair of complex, difficult-to-diagnose vehicles, ensuring high uptime across your assigned area. You analyze issues, review service processes and equipment, identify performance gaps among technicians, and recommend corrective actions that improve overall service quality and reliability.
Responsibilities
+ Ensure vehicle uptime of 95% or better within your assigned area or zone by proactively managing service and repair activities.
+ Provide in-field technical a...