💼 Full-Time Position

Field Support Lead

🏢
Axiom Technologies
📍 Makati, Metro Manila, Philippines
📍
Location
Makati, Philippines
📅
Posted
June 02, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

  • End-to-end ownership of the KPI & SLA for PH Market. Actions & closure of RED /Amber
    measures working with the respective market FS Engineers for improvement and an action
    plan.
  • Act as SPOC for any escalations for the PH market FRMs.
  • Work with & monitor the day-to-day operations carried out by the FS Engineers in the PH
    markets FRMs.
  • Prepare, review & present the WOR & MOR with the PH forums with FRMs, ensuring
    professional pre...