💼 Full-Time Position

Field Tech Senior Associate

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NTT
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Location
Kuala Lumpur, Malaysia
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Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

JOB DESCRIPTION

Req ID: 376039 

We are currently seeking a Field Tech Senior Associate to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

The Technical Field Service Team Lead is responsible for guiding a team of field service engineers and technicians to deliver exceptional on-site technical support, maintenance, and deployment services. This role splits focus between providing high-level technical escalations, managing daily field operations, ensuring compliance with Service Level Agreements (SLAs), and mentoring team members. The ideal candidate ensures operational efficiency, high client satisfaction, and a safe working environment.

Key Responsibilities

1. Team Leadership & People Management

Supervision & Mentoring:

  • Lead, coach, and mentor a team of field technicians and engineers, fostering a collaborative and high-performance culture.
  • Manage and lead the desktop su...