💼 Full-Time Position

Field Technician Support Lead

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Comtech
📍 Gatineau, Quebec, Canada
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Location
Gatineau, Canada
📅
Posted
June 05, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Field Technician Support Lead

Department: Customer support

Revision Date: 6/1/2026

Location: Gatineau, QC 

Level: S4


Company Overview:

Responsibilities:

  • Install 911 Call Handling Equipment at customer locations across North America.
  • Train customers in system administration and usage.
  • Provide on-site and remote troubleshooting for new and existing systems.
  • Deliver accurate post-installation as-built documentation.
  • Travel independently, often at short notice (primarily by air).
  • Be available for extended travel periods of two to three weeks at a time.
  • Install and configure hardware and software supporting 911 life-safety communications, including:Legacy 911 Telecommunication NetworksLegacy Telephone Networks (POTS, T1, PRI)SIP-based Next Generation 911 NetworksSIP-based Telephony Networks
  • Install, configure, and troubleshoot...