Job Description
Financial Aid Operations Specialist
The Financial Aid Operations Specialist is responsible for managing, maintaining, training on, and updating Banner Financial Aid systems, including all patches and testing, and for developing and automating operational policies and procedures in accordance with US Department of Education requirements. Additionally, this position plays a critical role in all Enrollment and Financial Aid audits, serving as a partner in retrieving files, reviewing records, and ensuring accuracy prior to submission. Working closely with Admissions, Registrar, Bursar, and Clinical Education Operations, the Financial Aid Operations Specialist ensures financial aid processes, systems, and reporting are integrated to support a positive student experience.
Essential Functions Reviews and processes Leave of Absence (LOA) and Withdrawal requests in alignment with federal and institutional requirements. Review and support c-flag compliance. Reviews banner letter reporti...