Job Description
Financial Services Sales Team Leader
The Financial Services Sales Team Leader is responsible for leading, motivating, coaching, and managing a team of banking sales consultants within a high-performance call centre environment. The role focuses on achieving sales targets, ensuring compliance with banking regulations, improving customer experience, and driving overall team productivity and performance.
Key Responsibilities
Team Leadership & Management
- Lead, motivate, and manage a team of sales agents within a banking campaign.
- Conduct daily team huddles, coaching sessions, and performance reviews.
- Monitor attendance, punctuality, and adherence to schedules.
- Foster a positive and performance-driven team culture.
- Manage employee engagement and morale initiatives.
Sales Performance Management
- Drive achievement of sales targets, conversion rates, and revenue objectives.
- Monitor indivi...