Job Description
Patrique Mercier Recruitment FR is excited to offer an opening for a Finnish Speaking Client Relations Specialist. This role is perfect for individuals who are dedicated to building strong relationships and providing outstanding support to Finnish-speaking clients within a dynamic and collaborative work environment.
Responsibilities
- Communicate with Finnish-speaking clients via phone, email, and live chat to build and maintain positive relationships.
- Address inquiries regarding products and services, providing tailored support to meet client needs.
- Effectively manage and resolve client concerns to ensure high levels of satisfaction and loyalty.
- Document all client interactions in the CRM system to enable thorough tracking and follow-up.
- Work alongside team members to continuously enhance service delivery and client relationship practices.
- Identify opportunities for upselling or cross-selling services based on clien...