Job Description
Patrique Mercier Recruitment FR is passionate about connecting skilled professionals with exceptional career opportunities. We are currently looking for a Finnish Speaking Customer Support Representative for the Banking sector. This role is ideal for individuals who are enthusiastic about providing outstanding service to clients in the financial industry.
Responsibilities
- Provide top-notch customer support to Finnish-speaking clients regarding banking products and services through phone, email, and chat.
- Assist customers with account inquiries, transaction issues, and general banking questions.
- Effectively resolve customer complaints and ensure proper follow-up to enhance client satisfaction.
- Document customer interactions accurately and manage inquiries in a timely manner.
- Collaborate with internal teams to address customer needs and improve service quality.
- Educate customers on banking procedures, products, and s...