Job Description
Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exciting job opportunities. We are currently seeking a Finnish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are enthusiastic about social media and customer service and wish to assist Finnish-speaking clients in navigating their social media inquiries and issues.
Responsibilities
- Provide outstanding customer support to Finnish-speaking clients through social media platforms, handling inquiries and resolving issues promptly.
- Assist customers with questions about product features, account management, and user experience on social media applications.
- Monitor social media channels for customer feedback and engage with users to enhance their experience.
- Document customer interactions accurately and track issues to ensure proper follow-up.
- Collaborate with marketing and product teams to addre...