Job Description
Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Hospitality Service Consultant. This position is perfect for individuals who are dedicated to the hospitality sector and have a passion for providing exceptional service to clients.
Responsibilities
- Deliver excellent customer service to Finnish-speaking clients and guests across various hospitality environments.
- Manage inquiries, reservations, and service requests through phone, email, and face-to-face interactions.
- Assist clients in understanding the range of hospitality services and amenities available to them.
- Effectively address and resolve customer complaints or issues to ensure a positive guest experience.
- Collaborate with team members and other departments to enhance the overall guest experience.
- Stay current on hospitality industry trends to provide well-informed advice and suggestions to clients.
- Record client...