Job Description
Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Finnish Speaking Live Chat Gaming Advisor. This position is perfect for individuals who are enthusiastic about gaming and excel at providing top-tier customer support in an engaging live chat environment.
Responsibilities
- Provide exceptional support to Finnish-speaking customers via live chat, ensuring quick and courteous assistance.
- Address inquiries regarding gaming accounts, promotions, and any gameplay issues effectively.
- Educate customers about new games, features, and current promotional campaigns.
- Accurately document customer interactions in the CRM system for proper tracking and follow-up.
- Collaborate with team members to improve overall service quality and customer experience.
- Gather and analyze customer feedback to help enhance service delivery.
- Stay informed about the latest gaming trends and company offerings ...