Job Description
Mercier Consultancy MD is seeking a Finnish Speaking Support Specialist to join our dynamic team in Sofia, Bulgaria! This exciting opportunity includes paid relocation, allowing you to advance your career while enjoying life in a vibrant city. You will be responsible for delivering exceptional support to Finnish-speaking customers, ensuring their inquiries are resolved promptly and professionally.
Your Role
As a Finnish Speaking Support Specialist, you will provide high-quality customer service across multiple communication channels. Your language skills and commitment to customer satisfaction will help strengthen relationships with our Finnish clients and enhance their overall experience.
Key Responsibilities
- Respond to customer queries in Finnish via phone, email, and chat efficiently and courteously.
- Assist customers by providing accurate information and resolving issues promptly.
- Maintain detailed records of customer in...