💼 Full-Time Position

Finnish Speaking Tier 1 Support Agent

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Patrique Mercier Recruitment By Nellie
📍 Finland, Finland, Finland
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Location
Finland, Finland
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Posted
March 31, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Tier 1 Support Agent. This role is perfect for individuals who are passionate about customer service and keen to support our Finnish-speaking clientele. As a Tier 1 Support Agent, you will be the first point of contact for clients, providing essential assistance and resolving inquiries effectively.


Responsibilities

  • Manage incoming customer inquiries from Finnish-speaking clients via phone, email, and chat in a professional and friendly manner.
  • Troubleshoot basic technical issues, offering effective solutions or escalating issues when necessary.
  • Provide clear and concise information regarding our products, services, and company policies.
  • Accurately document all customer interactions and resolutions within the support management system.
  • Educate customers on product features and provide practical tips to enhance their experience.
  • ...