Fintech Customer Experience & Quality Manager

Optimal Innovation in Abu Dhabi is seeking a Customer Service & Quality Manager to enhance their customer support function across fintech products. This role will focus on managing daily performance, improving customer experience, and ensuring effective team operations. The ideal candidate should have over 5 years of experience in customer service, with a preference for backgrounds in fintech or payments. The position offers a dynamic environment aimed at maximizing team performance and customer satisfaction.
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