💼 Full-Time Position

Fintech Customer Support – Mandarin

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Velenosi&Meredith
📍 Kota Kinabalu, Sabah, Malaysia
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Location
Kota Kinabalu, Malaysia
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Posted
June 07, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Fintech Customer Support (Payment Specialist) – Mandarin | Kuala Lumpur
RM4100 + RM300 Language Allowance | 24/7 Rotational Shift (5 days work / 2 off) | Onsite – KL | Start Date: 30 April 2026

We are hiring a Mandarin-speaking Fintech Customer Support Specialist to join a fast-growing payments and financial services support team based in Kuala Lumpur.

This role focuses on customer support within digital payments, banking workflows, and transaction verification processes.

Key Responsibilities:

  • Support customers using digital banking and payment platforms

  • Conduct transaction verification callbacks and document requests

  • Assist customers with payment-related queries and issue resolution

  • Perform KYC-related tasks where req...