Job Description
A fintech company in Kuala Lumpur seeks a Customer Support Specialist to manage escalated inquiries and provide insights on complex financial concepts. Ideal candidates will have a diploma in finance or related fields, along with at least 2 years of experience in customer service. Responsibilities include analyzing data to enhance services, addressing customer concerns, and collaborating with various teams to ensure regulatory compliance. The position also offers flexible working hours and comprehensive medical coverage.
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