💼 Full-Time Position

Fire & Security Regional Service Manager

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Protec Fire and Security Group
📍 nelson, england, United-Kingdom
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Location
nelson, United-Kingdom
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Posted
May 25, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary

Protec Fire and Security Group/A Bosch Company have an opportunity for a Fire and Security Regional Service Manager for the North West of England region.

Responsibilities

  • Operational Management: Oversee service delivery across all sites in the region, ensuring adherence to SLAs and departmental standards; manage operational efficiency, resource allocation, and scheduling; implement process improvements to optimize service performance and cost efficiency.
  • Team Leadership: Manage Area Service Managers and regional service teams, including engineers and supervisors; develop and coach staff to maintain high levels of performance and professional growth; conduct performance reviews, identify skill gaps, and support succession planning.
  • Customer & Account Management: Serve as the escalation point for critical customer issues and account disputes; ensure consistent customer satisfaction and proactive engagement with key a...