Job Description
We are looking for a Fitness Centre Chain Operations Manager to support the daily operations, class scheduling, instructor coordination, course planning, and service quality management of our fitness and wellness centre chain.
The role will work closely with the management team, instructors, and customer service team to ensure smooth class operations, effective manpower planning, and consistent service standards across multiple locations.
Key Responsibilities- Plan and coordinate weekly and monthly class schedules across different locations.
- Communicate with instructors on class availability, replacement arrangements, leave requests, and class coverage.
- Monitor class attendance, booking trends, and location-level class performance.
- Support the improvement of group fitness class structures, class levels, and training guidelines.
- Assist in maintaining consistent class content, instructor guidelines, and customer expe...