Job Description
Job Summary:
A leading transportation company is seeking a Fleet Operations Manager to lead and oversee driver operations and fleet activities.
Key Responsibilities:
•Lead and support the driver operations team, ensuring seamless execution of recruitment, onboarding, daily support, and issue resolution with a strong focus on service excellence.
•Enforce and continuously improve operational standards, including vehicle hygiene, driver appearance, customer service behavior, and adherence to safety and company protocols.
•Oversee and enhance driver training and onboarding programs, incorporating digital training tools, app usage education, and ongoing skill development.
•Ensure fleet readiness and availability, coordinating maintenance, inspection, and rotation schedules to minimize downtime and maximize asset utilization.
•Monitor driver performance using KPIs and data dashboards, apply performance incentives or deductions fair...
A leading transportation company is seeking a Fleet Operations Manager to lead and oversee driver operations and fleet activities.
Key Responsibilities:
•Lead and support the driver operations team, ensuring seamless execution of recruitment, onboarding, daily support, and issue resolution with a strong focus on service excellence.
•Enforce and continuously improve operational standards, including vehicle hygiene, driver appearance, customer service behavior, and adherence to safety and company protocols.
•Oversee and enhance driver training and onboarding programs, incorporating digital training tools, app usage education, and ongoing skill development.
•Ensure fleet readiness and availability, coordinating maintenance, inspection, and rotation schedules to minimize downtime and maximize asset utilization.
•Monitor driver performance using KPIs and data dashboards, apply performance incentives or deductions fair...