Job Description
The Flight Representative will be responsible for the end-to-end delivery of all flight representation services in Madrid, ensuring seamless coordination and premium service standards for passengers, crew, and operational partners.
This is a hands-on operational role requiring flexibility, excellent communication skills, and the ability to manage multiple priorities while maintaining the highest standards of professionalism and discretion.
Key Responsibilities
• Manage and oversee assigned flight movements in Madrid
• Act as the primary point of contact for passengers, crew, FBOs, and handling agents
• Deliver exceptional service to HNW and UHNW clientele
• Coordinate passenger arrivals, departures, baggage handling, and aircraft turnaround
• Resolve operational issues quickly and efficiently in real time
• Build and maintain strong relationships with airport stakeholders, FBOs, and operational partners