Job Description
The Conference and Event Floor Manager is responsible for facilitating the guest experience in a unique and sincere way while ensuring the smooth and efficient delivery of all conference, banqueting, and event operations.
- Lead and supervise the day-to-day operation of conference and banqueting events, ensuring exceptional service standards.
- Coordinate with the Events, Kitchen, Bar, and Operations teams to ensure seamless event delivery from setup to breakdown.
- Manage and motivate the conference and banqueting team, providing coaching, training, and performance feedback.
- Ensure all function rooms are set up according to event specifications and company standards.
- Anticipate guest needs and resolve any issues promptly and professionally to exceed expectations.
- Monitor staffing levels and allocate resources effectively to meet business demands.
- Maintain high standards of presentation, cleanliness, and serv...