Job Description
Job Description – Floor Supervisor (FLO )
Floor Supervisor
Job Number: FLO
Description
- Handle customers' bill payments and deal with any complaints
- Oversee work done by all staff members and closely follow up on the team’s abidance by the brand’s set preparation techniques
- Participate in achieving the organization’s goals, the set targets of the brand, and ensure proper implementation of the SOP
- Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction
- Participate in the restaurant’s opening/closing procedures ensuring proper respect of norms and guidelines
- Help in conducting the monthly inventory for all brand equipment
- Ensure proper uniform and personal hygiene cleanliness at all times
- Carry out functional supervisory responsibilities that include planning and assigning tasks, setti...