Job Description
Who Are We?
SupportYourApp is a global Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm, and MacPaw in 30+ countries since 2010. We support clients in 60 languages across diverse industries. Join our community as a Customer Support Consultant and thrive in a multicultural, multilingual environment while working from home.
What You Will Do
- Deliver outstanding customer support via phone calls, chats and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest and greatest customer happiness practices
- Maintain deep understanding of client solutions and meet KPIs
- Communicate with developers and cross‑functional specialists
What You Need to Succeed
- Excellent Dutch communication skills (at l...