Forecasting & Scheduling Leader – WFM Supervisor

iQor is seeking a supervisory role in Pampanga, Philippines. The position will oversee call center operations, ensuring resource availability meets forecasted call volume and performance KPIs. Candidates should have 2-3 years of supervisory experience in a workforce management setting, strong leadership skills, and proficiency in Excel. A Bachelor's degree in Business Administration or a related field is preferred. Join iQor for a career that fosters professional growth and development within a dynamic environment.
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