Job Description
. Promote and adhere to policies, procedures, and safety culture to ensure a safe working environment in the forecourt area
. Maintain clean and properly worn uniforms to project a positive image and demonstrate pride in representing the brand
. Provide quality service by following forecourt service steps: Wave in, Greet customers, Offer Fuel Top up, Provide Value Added Service, Refuel vehicles, Perform Value Added Service, Close Fuel Tank, and Wave off
. Address customer issues or feedback promptly and communicate effectively with the Shift Manager as part of the communication plan
. Keep the store and forecourt environment clean and organized through daily housekeeping tasks during each shift
. Follow safety protocols and work procedures to maintain a secure and efficient work environment
. Deliver high-quality service to customers on the forecourt and actively engage in building rapport with customers
. Drive store revenue by promoting and upselling Shell V-Powe...
. Maintain clean and properly worn uniforms to project a positive image and demonstrate pride in representing the brand
. Provide quality service by following forecourt service steps: Wave in, Greet customers, Offer Fuel Top up, Provide Value Added Service, Refuel vehicles, Perform Value Added Service, Close Fuel Tank, and Wave off
. Address customer issues or feedback promptly and communicate effectively with the Shift Manager as part of the communication plan
. Keep the store and forecourt environment clean and organized through daily housekeeping tasks during each shift
. Follow safety protocols and work procedures to maintain a secure and efficient work environment
. Deliver high-quality service to customers on the forecourt and actively engage in building rapport with customers
. Drive store revenue by promoting and upselling Shell V-Powe...